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Depending upon the specific needs of the firm, we
recommend, install, configure, optimize, update and provide on-going support for
the following network operating systems: Windows NT/2000/2003, and Novell
Netware. We also support desktop/workstation operating systems: Windows
9x/2000/XP. When properly configured, a Local-Area Network (LAN)
requires minimal "care and feeding" by your staff.
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- Initial consulting on computer hardware and software appropriate for law office use.
- Preparation of a custom-tailored hardware and/or software "Configuration & Pricing Proposal" specific to the needs of
your firm. Since we have access to virtually any hardware (Acer, Compaq, HP, Toshiba, etc.) or software, our
consultative approach ensures that the system conforms to your requirements and not vice versa.
- Installation, configuration and on-site training to suit your needs and minimize the impact on your office operation. This
can even be scheduled during evenings or weekends as appropriate.
- Support that is thoroughly familiar with the operational requirements of a law office is the key to your successful use of
computers. An unequaled level of support is provided by our Support Service Agreement which provides on-going
unlimited and unmetered hotline and Internet-based support (via ExpertCity) specifically for law firms at a flat monthly fee. This covers
normal business hours, as well as after hours and weekends as needed, and on-site support at a reasonable hourly rate.
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